Terms of service

In using The Willoughby Book Club Ltd website, and by purchasing The Willoughby Book Club Ltd products, you are agreeing to comply with and be bound by the terms and conditions of use outlined below.

Throughout this document, the term ‘us’ or ‘we’ refers to The Willoughby Book Club Ltd, and as such, represents the views of the company in their entirety.

Please take the time to read this information before ordering.

Thank you for choosing the Willoughby Book Club Ltd.
General Terms and Conditions
This website is owned and operated by The Willoughby Book Club Ltd. If you have any questions about these terms and conditions or if you have any comments or complaints on or about our website or product range, please e-mail us at hello@thewilloughbybookclub.co.uk.

Ownership of rights
All rights, including copyright, in this website are owned by or licensed to The Willoughby Book Club Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose, without first seeking our permission to do so.
Partnership with Book Aid International
From 11 March 2013, The Willoughby Book Club Ltd has agreed to provide the charity Book Aid International with a donation of one new book, for every book subscription package sold.

This agreement excludes sales of all non-subscription related products (book bags etc) and all extensions to existing book susbcriptions.

The Willoughby Book Club Ltd reserves the right to amend the nature and existence of this agreement at any time, without notice.
Accuracy of content
We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. All prices are displayed inclusive of VAT & UK Postage (internatioanl postage is available at an additional cost). If the price of the goods increases between deliveries, you will not be affected. Any weights, dimensions and capacities given about the goods are approximate only. Product images are used for illustrative purposes only and may differ upon delivery. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.

Damage to your computer
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

All items are subject to availability. If the goods you have ordered are not available, we will inform you as soon as possible.
Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process. After this point, we will assume that all information provided as part of your order is correct and will process your order accordingly.

Payment terms
We will charge your account for payment upon receipt of your order via the Worldpay platform. Your goods will not be dispatched until confirmation has been provided that your payment has been successfully processed.

Risk and ownership
Risk of damage to / loss of goods passes to you at the time of delivery. Goods supplied are not for resale.

Acknowledgement and acceptance of your order
You must provide us with a valid e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and associated details. An acceptance of your order will take place on dispatch of the good(s) ordered.

Cancellation rights
Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items). In order to do so, please contact us at hello@thewilloughbybookclub.co.uk.

Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should therefore review them before making any purchase.

Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
We will not actively market to you unless you have accepted our request to do so. To opt out of any marketing going forward, please email us at hello@thewilloughbybookclub.co.uk.

Trading Name
The Willoughby Book Club is a trading name of The Willoughby Book Club Ltd. In all instances where this trading name is used, we are referring to The Willoughby Book Club Ltd.

Registered company details
The Willoughby Book Club Ltd
Unit 2a
Winchester Avenue

VAT No: 153572509
Company No: 11160825 (Registered in England & Wales)