If you have a question regarding any aspect of The Willoughby Book Club, please read through our FAQs. If we haven’t answered your question here please don’t hesitate to get in touch via our Live Chat service or email hello@thewilloughbybookclub.co.uk and we will get back to you as soon as possible.

When will the first book be sent?

How do I choose my books?

How do I know what books you will send?

What if I receive a book I already own?

My book hasn’t arrived, what do I do?

How do I redeem a gift?

Will my book fit through my letterbox?

I’ve moved, how do I update my address?

Do you ship internationally?

Can I update my subscription details and reading preferences?

I don’t know what my gift recipient likes to read, help!

I want something to give my gift recipient on their birthday/christening/retirement etc, can I get the first book early?